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Terms & Conditions

This web site http://www.elevatetrip.com (the “Site”) including the mobile site, Smartphone App Platforms such as iOS, Android, Windows is published and maintained by elevatetrip.com ("the Company"), a company incorporated and existing in accordance with the laws of the country of incorporation (together with its subsidiaries and other affiliates, "us", "We", "our" or "the Company"). By accessing or using the Site or by using the Service on the Site you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. When you access any sub-site, webpage, hyperlink (either belonging to an 'associate' of the Company or otherwise) through this site, then such sub-site might have its own special terms and conditions of usage peculiar to such sub-site, webpage, hyperlink. The sub-sites, webpage, hyperlink might contain such additional terms and conditions of use as may be set out in such sub-sites, webpage, hyperlink.

The Company reserves the liberty to add any terms to or modify or remove these Terms and Conditions of Use at any time without notice. Any changes to these Terms and Conditions of Use or to any term posted on this Site shall take effect as soon as such changes are posted. You shall, therefore, frequently revisit the Terms & Conditions link every now and then to remain updated about any changes that may be introduced by the Site.

Your Agreement to these Terms and Conditions for availing services

This agreement of Terms and Conditions is a legal contract entered into between you as an individual customer, user, or beneficiary of these services and the Company having its registered office at 7900 N STADIUM DR TX 77030.

The Company acts as an Intermediary solely to assist clients in collecting travel information, determining the availability of travel-related products and services, making bona fide reservations, or otherwise transacting business with suppliers for their travel requirements. You acknowledge that the Company is merely rendering intermediary services to enable services to be rendered to you. Thereby, the Company is not a last mile service provider to you and in consequence, cannot be deemed responsible for the lack or deficiency of services rendered by any person or entity (be it an airline, hotel, activity provider, or an equivalent agency) engaged or hired by you from the content available on this Site.

Use of the Website

In exchange for using this website, you promise that:

  • • You have the legal capacity to enter into these Terms of Use and establish a legally enforceable obligation.
  • You will use this website in compliance with the terms of use, making only valid bookings for yourself or another individual for whom you have the legal authority to act.
  • • You will notify these other individuals of the Terms of Use pertaining to the reservations you have made on their behalf, along with any applicable guidelines or limitations.
  • • You will give your full and correct name (as shown on your passport or other official identification), address, email address, and cell phone number. You will bear full responsibility for the information you supply, and the company will not be held accountable for any errors or mistakes in such information.
  • If you have an online account with this website, you will protect your login information, including your login ID and password, and you will keep an eye on it.
  • • All information you provide on this website is true, accurate, up to date, and complete. Any misuse or unauthorised use of your account by you or any other individual will be entirely your responsibility.

At any time, without prior warning, and for any reason, including but not limited to a violation of these Terms of Use, the Company may, in its sole discretion, refuse anybody access to this Website and the services we provide.

The site's communication policy

  • • When you make a purchase on the Site, the Company will send you an email with the transaction's status. The email will be delivered to the email address you have provided, and the company does not guarantee that you will receive it in your inbox. You will need to exercise appropriate caution and care. To ensure that we can properly communicate with you, it is your responsibility to submit your name (as it appears on your passport) and email address.
  • • The client understands that the short messaging service (SMS) offered by the business is an extra service for their convenience. The current legislation does not require that customers receive SMS service alerts. For whatever reason, the company is not responsible if you do not receive any SMS.
  • • The company is not obligated to notify customers of any changes to flight schedules, cancellations, airline or hotel status, etc.
  • • Any complaints about the service must be made in accordance with the grievance procedure outlined here.

The Website and Its Content:

You may only use this site for personal purposes. No content or material from this site, including but not limited to text, photos, music, video, or links, may be reproduced, licensed, adapted, distributed, exchanged, altered, sold, or transmitted for any commercial, public, or business use.

You are granted a limited, non-exclusive, and non-transferable permission by the company to access, view, use, and transact on this site. You promise not to interfere in any way with this site's functionality or attempt to do so. Only registered members may have access to specific sections of the website. You might be asked to respond to certain questions and provide specific information in order to register as a member. Responses to these enquiries and specifics are required. You guarantee and indicate that all of the information you give us about other people and yourself is true and correct.

You are aware that we do not in any way operate, control, or endorse any information, products, or services on the Internet, with the exception of those that are expressly identified as being provided by the Company. Additionally, you acknowledge that the Company cannot and does not promise or warrant that files made available for download on the Site will be devoid of harmful code, such as viruses or worms. You are in charge of putting procedures in place that meet your specific needs and making sure that data entry and output are accurate.

You are aware that we do not in any way operate, control, or endorse any information, products, or services on the Internet, with the exception of those that are expressly identified as being provided by the Company. Additionally, you acknowledge that the Company cannot and does not promise or warrant that files made available for download on the Site will be devoid of harmful code, such as viruses or worms. You are in charge of putting procedures in place that meet your specific needs and making sure that data entry and output are accurate.

  • Any complaints about the service must be made in accordance with the grievance procedure outlined here.

The Website and Its Content:

You may only use this site for personal purposes. No content or material from this site, including but not limited to text, photos, music, video, or links, may be reproduced, licensed, adapted, distributed, exchanged, altered, sold, or transmitted for any commercial, public, or business use.

You are granted a limited, non-exclusive, and non-transferable permission by the company to access, view, use, and transact on this site. You promise not to interfere in any way with this site's functionality or attempt to do so. Only registered members may have access to specific sections of the website. You might be asked to respond to certain questions and provide specific information in order to register as a member. Responses to these enquiries and specifics are required. You guarantee and indicate that all of the information you give us about other people and yourself is true and correct.

You are aware that we do not in any way operate, control, or endorse any information, products, or services on the Internet, with the exception of those that are expressly identified as being provided by the Company. Additionally, you acknowledge that the Company cannot and does not promise or warrant that files made available for download on the Site will be devoid of harmful code, such as viruses or worms. You are in charge of putting procedures in place that meet your specific needs and making sure that data entry and output are accurate.

Any other content or services provided on this website, including the features and specifications of items mentioned or shown on the website, may be added, changed, discontinued, removed, or suspended by the company at any time, without prior notice, and without liability.

Ownership

According to international agreements and intellectual property regulations, all of the content on this website, including but not limited to audio, pictures, software, text, icons, and the like, is protected by copyright. Except as allowed here, you are not permitted to use or license the content. You consent to abide by the guidelines on this website that restrict how you can use the content.

This website contains a number of proprietary logos, service marks, and trademarks that are either owned or utilised by the company. The Company does not give you permission to use those proprietary logos, service marks, or trademarks just because it displays them on this website. Unauthorised use of the content may be against civil and criminal statutes, copyright laws, trademark laws, and privacy and publicity laws.

Our suppliers and providers, as well as the infrastructure that supports them, own the material and information on this website, including but not limited to the cost and availability of travel services.

You agree not to alter, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, sell, or resell any information, software, products, or services obtained from or through this Website, even though you may make limited copies of your travel itinerary (and related documents) for travel or service reservations made through this Website.

Availability and Service Rules:

You may not be able to purchase the goods and services listed on the website in your nation or area. Such products and services are not guaranteed to be accessible at any time in your specific geographic region, just because they are mentioned on the Site. Additionally, the products and services are subject to availability; if a product is sold out or unavailable at the time of the Site transaction, the Company will not be held liable. To find out if a particular product or service is available in your area, you should contact customer care.

Every product and service offered on the website is subject to the terms of the service provider's contract of carriage as well as other rules and regulations. Before making a reservation with us, you are asked to review, familiarise yourself with, and follow by the rules of service and regulations of the relevant service provider.

Visa Guidelines

Please make sure you have a current visa for the nation you are travelling to or passing through. Please enquire about the relevant visa requirements with the relevant airline and consulate.

The Company’s Rights

Any correspondence or materials you give to the company via email or another method, including data, questions, suggestions, or the like, are considered non-confidential by the company and will be treated as such.

You hereby waive any and all claims that the use of such material infringes upon your rights, including your right to privacy, your right to morality, your right to proprietary or other property, your right to publicity, your right to give credit for ideas or materials, or any other right, including the right to consent to the use of such material by the Company.

The Company may, at any time, modify, broadcast, alter, copy, reveal, license, perform, post, publish, sell, transmit, or utilise any content provided to this site in any location, at any time, and in any media.

Others’ rights

If this website has message boards, chat rooms, blogs, mailing lists, or other communication tools, you agree to use them solely to transmit and receive appropriate and relevant messages and information. By way of example and not as a limitation, you agree that when using the Site or any facility available herefrom, you shall not do any of the following:

slander, mistreat, harass, stalk, threaten, or infringe against another person's legal rights (including their right to privacy and their right to publicity).

publish, post, distribute, or disseminate any information or materials that are offensive, illegal, obscene, defamatory, or infringing.

Unless the user owns or controls the rights thereto or has obtained all consents as needed by law, they should not upload or attach files that contain software or other content protected by intellectual property laws (or by rights of privacy and publicity).

Unless the user owns or controls the rights thereto or has obtained all consents as needed by law, they should not upload or attach files that contain software or other content protected by intellectual property laws (or by rights of privacy and publicity).

Misrepresent the source or origin of software or other content in an uploaded file.

Promote or offer to sell any products or services, administer or distribute surveys, competitions, or chain letters, or download any file uploaded by another forum user that the user knows or should reasonably know is illegal to share in this way.

Utilise this website or any of its contents for profit.

Make any reservations that are speculative, fraudulent, or false, or that are made in advance of demand;

Make any reservations that are speculative, fraudulent, or false, or that are made in advance of demand;

breach the limitations outlined in any robot exclusion headers on this website, or get around or around other safeguards put in place to restrict or stop access to this website;

deeplink to any section of this website for any reason without our prior written consent, including but not limited to the purchase route for any travel services; or

Any portion of this website may not be "framed," "mirrored," or otherwise integrated onto another website without our prior written consent.

The company may cancel any travel or service reservations linked to your name, email address, or account and close any related accounts if your booking or account exhibits indications of fraud, abuse, or suspicious conduct. Additionally, your payment card may be preauthorised by the company. The Company retains the right to pursue any required legal action against you if you have engaged in any fraudulent activity, and you might be held accountable for any financial losses to the Company, including damages and litigation fees.

Please get in touch with the company's customer service to dispute the cancellation of a reservation or the freezing or closure of an account.

The company maintains the right to take all necessary actions to guarantee that the interests of its clients are and continue to be adequately safeguarded, as well as the security, safety, and integrity of the company's systems. In order to achieve this, the company may take a number of actions to validate and confirm the legitimacy, enforceability, and authenticity of orders you place.

The Company may cancel the aforementioned orders at any time up until the relevant flight's scheduled departure time or before the anticipated date of a visit to any property reserved through the Company if, in its sole and exclusive discretion, it determines that the transactions in question are not or do not reasonably appear to be authentic, enforceable, or valid.

Transmitted Material

Transmissions over the Internet are never totally secure or private. You are aware that unless you are specifically informed that a message (like credit card information) is encrypted (transmitted in code), any information or message you send to our site could be viewed or intercepted by others. The Company is not under any special obligation to you as a result of your message.

The Company is the owner of the copyright of the content on this website. The company thus retains all rights. It is forbidden to copy any or all of the content on this website without the company's consent, unless doing so is required to use the premium services offered.

Offers, competitions, and exchanges

There may be contests on this site that offer rewards or ask you to submit materials or personal information. You must read and accept the rules of each offer, competition, and engagement before you can take part.

Disclaimer and No Warranties

There may be contests on this site that offer rewards or ask you to submit materials or personal information. You must read and accept the rules of each offer, competition, and engagement before you can take part.

This website's contents are offered "as available," "with all faults," and without any implied or explicit warranties or assurances. The software, goods, services, and information on this website, as well as the inclusion or provision of any such products or services, do not imply any recommendation or endorsement of those products or services by the Company, its Affiliates, or their suppliers. There may be typographical or technical errors in the content on this website. The business has the right to make adjustments or enhancements at any moment. The company disclaims all warranties of merchantability with regard to the hotel's information and description, to the maximum degree allowed by applicable law.

The Company, Company Affiliates, and their respective suppliers do not guarantee the accuracy of the hotel or other ratings that are provided on this website; rather, they are meant to serve as just broad suggestions. The availability of particular goods and services is not guaranteed by the Company, its Affiliates, or their individual suppliers. This website may be updated and/or modified at any moment by the company. Regarding the use of the services, the website, or other reference sites, the Company and its third-party suppliers, licensors, and partners do not guarantee or make any warranties about their correctness, accuracy, reliability, or otherwise.

Although the company will make every effort to ensure your complete pleasure, it does not guarantee that the functions provided in this site will be uninterrupted or error-free, that defects will be fixed, or that this site or the servers that make it available are free of viruses or other harmful components.

Since the content on the site is sourced from other service providers like airlines, hotel owners, and tour operators, the company does not guarantee or make any representations about its use or the outcome of its use in terms of its correctness, accuracy, reliability, or otherwise.

You understand that this website is only offered in accordance with the terms and conditions stated above. Certain circumstances beyond our reasonable control, such as the unavailability, inoperability, or interruption of the Internet or other telecommunications services, or as a result of any maintenance or other service work done on this Website, may prevent your uninterrupted access or use of this Website on this basis. The Company disclaims all liability and accepts no responsibility for any loss or damage resulting from or related to any inability to use or access the Site.

General Provisions

Liability Limitations and Indemnity

In the event that you violate this Agreement, breach any of the representations, warranties, and covenants you have made herein, or use the Services or the Site improperly, you agree to indemnify, save, and hold harmless the Company, its affiliates, contractors, employees, officers, directors, and agents from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses.

This agreement, the services, the site, or any reference sites, or your use or inability to use the services, the site (including any and all materials), or any reference sites will not in any way result in any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including, but not limited to, lost business opportunities, lost revenues, or loss of anticipated profits, or any other pecuniary or non-pecuniary loss or damage of any kind whatsoever).

The Company and its contractors, directors, employees, agents, third-party partners, licensors, and suppliers will never be held fully liable to you for any damages, liabilities, losses, or causes of action resulting from or related to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the Site (including all Materials), or any Reference Sites, or (iv) any other interactions with the Company, regardless of how they occurred and whether they were the result of a contract, tort, negligence, or warranty, or one thousand dollars ($1000), whichever is less.

Notice

Notices and communications from the Company may be sent to you via email, normal mail, posts on the Site, or any other appropriate method. Notice to the Company must be sent by courier or registered mail to the Company Private Limited (the Company), which has its registered office at 7900 N STADIUM DR TX 77030, unless otherwise specified here.

Waiver

Any right or provision of this Agreement shall not be deemed waived by the Company's failure to exert or enforce such right or provision. Any waiver of this Agreement's terms will only take effect if the Company signs and executes the waiver in writing.

Arbitration

The Company may choose to use binding arbitration in accordance with the provisions of the applicable laws of the land in effect at the time to settle any dispute, controversy, or claim arising out of or relating to this Agreement or Service provided in connection with this Agreement, since the acceptance terms of Use constitute a valid and binding agreement. By accepting the terms and conditions stated here, you consent to the arbitration of any such dispute, controversy, or claim that is referred to and determined by a sole arbitrator chosen and nominated by the company. The arbitration will take place in a city of the company's choosing in Indiana, and any court with jurisdiction over the arbitration award may enter a judgement.

Until the arbitration is over, either you or We may request any interim or preliminary relief from a court of competent jurisdiction in a city of the Company's choosing in IN that is required to safeguard the Company's (or its agents, suppliers, and subcontractors') property or interests.

Governing Law and Dispute Resolution Forum

You agree that any claim or disagreement you may have against the Company shall be settled by a court in a city of the Company's choosing in Indiana, unless the parties agree otherwise or as specified in the Arbitration section above. For the purpose of resolving any such claims or disputes, you consent to submit to the personal jurisdiction of the courts situated in a city of the Company's choosing in Indiana. The laws of IN will apply to this agreement, with no regard to conflict of law principles.

Grievance Policy

The company is a firm believer in being honest and open with its users. We will never prioritise development over your trust since you love and trust us. By using a channelised approach, review, and redressal, this policy statement seeks to reduce the number of client complaints, grievances, and disappointments.

You can voice your dissatisfaction or provide comments regarding the company's services or any other matter.

Any complaints submitted to 7900 N STADIUM DR TX 77030 or [email protected] will be acknowledged within 48 (48) hours of the complaint being communicated. Ketan Puri is the grievance redressal officer for the purposes of this Article. Additionally, all grievances must be resolved within a month of the complaint being filed. You can follow up on the complaint by using your Ticket Confirmation Number or Voucher Number.

A organised approach has been implemented to improve the effectiveness and significance of the Company's redressal channels. This mechanism will guarantee that the complaints are handled effectively and promptly within the allotted period.

How to get in touch with the business

You may contact us on [email protected], or +1 (866) 654-3052. Please provide your Trip/ Booking ID when you log a request with us.

Booking Terms & Conditions

Subject to these booking rules, each reservation will be considered an offer from us to buy the appropriate lodging and/or travel plans. Until we issue a booking ID, there will be no contract between the booker and us. Provide a reservation confirmation via fax or email and accept full payment.

Age Restriction

To register for, utilise, or book the products or services offered on the site, you must be at least eighteen years old or the legal majority age in your jurisdiction or place of residence.

Prices

We reserve the right to alter the rates listed on our website at any moment, but this will not impact the cost of any confirmed reservations. The website's pricing are provided in the chosen currency along with daily conversion rate calculations. As a result, prices may fluctuate daily to account for changes in exchange rate levels. The exchange rate will be set at the time the reservation is made and will be applied to any changes or cancellations made to the products in the reservation as well as to any items that are added later. We set the exchange rates.